Dashboard

Total Registered Complaints

31279

Total Resolved Complaints

31198

Total Inprogress Complaints

81

Total Rejected Complaints

0

99.74%

Resolved Percentage(%)

0.26%

Inprogress Percentage (%)

0% (528)

Citizen Satisfaction

2/5

Overall Feedback

	Call Center
11051	11023	24
Total	Resolved	Pending

	Whatsapp
10894	10849	41
Total	Resolved	Pending

	Web
6713	6699	9
Total	Resolved	Pending

	Email
1191	1187	4
Total	Resolved	Pending

	SMS
1107	1103	4
Total	Resolved	Pending

	Twitter
215	212	3
Total	Resolved	Pending

	Facebook
72	69	3
Total	Resolved	Pending

	Mobile App
33	33	0
Total	Resolved	Pending

	Written
2	2	0
Total	Resolved	Pending

	Newspaper(CC)
1	1	0
Total	Resolved	Pending

Sr. No.	Channel	Total Registered Complaints	Total Resolved Complaints	Total Inprogress Complaints	Total Rejected Complaints
1	Call Center	11051	11023	24	4
2	Whatsapp	10894	10849	41	4
3	Web	6713	6699	9	5
4	Email	1191	1187	4	0
5	SMS	1107	1103	4	0
6	Twitter	215	212	3	0
7	Facebook	72	69	3	0
8	Mobile App	33	33	0	0
9	Written	2	2	0	0
10	Newspaper(CC)	1	1	0	0