Dashboard

Total Registered Complaints

20481

Total Resolved Complaints

20403

Total Inprogress Complaints

78

Total Rejected Complaints

0

99.62%

Resolved Percentage(%)

0.38%

Inprogress Percentage (%)

0% (437)

Citizen Satisfaction

2/5

Overall Feedback

	Call Center
7673	7639	30
Total	Resolved	Pending

	Whatsapp
6355	6321	30
Total	Resolved	Pending

	Web
4823	4804	14
Total	Resolved	Pending

	SMS
748	740	8
Total	Resolved	Pending

	Email
700	697	3
Total	Resolved	Pending

	Twitter
105	105	0
Total	Resolved	Pending

	Facebook
47	47	0
Total	Resolved	Pending

	Mobile App
28	28	0
Total	Resolved	Pending

	Written
1	1	0
Total	Resolved	Pending

	Newspaper(CC)
1	1	0
Total	Resolved	Pending

Sr. No.	Channel	Total Registered Complaints	Total Resolved Complaints	Total Inprogress Complaints	Total Rejected Complaints
1	Call Center	7673	7639	30	4
2	Whatsapp	6355	6321	30	4
3	Web	4823	4804	14	5
4	SMS	748	740	8	0
5	Email	700	697	3	0
6	Twitter	105	105	0	0
7	Facebook	47	47	0	0
8	Mobile App	28	28	0	0
9	Written	1	1	0	0
10	Newspaper(CC)	1	1	0	0