Dashboard

Total Registered Complaints

2350

Total Resolved Complaints

2317

Total Inprogress Complaints

33

Total Rejected Complaints

0

98.6%

Resolved Percentage(%)

1.4%

Inprogress Percentage (%)

0% (66)

Citizen Satisfaction

2/5

Overall Feedback

	Call Center
1044	1024	16
Total	Resolved	Pending

	Web
604	593	6
Total	Resolved	Pending

	Whatsapp
517	498	15
Total	Resolved	Pending

	SMS
85	82	3
Total	Resolved	Pending

	Mobile App
69	69	0
Total	Resolved	Pending

	Email
31	31	0
Total	Resolved	Pending

	Twitter
0	0	0
Total	Resolved	Pending

	Written
0	0	0
Total	Resolved	Pending

	Newspaper(CC)
0	0	0
Total	Resolved	Pending

	Facebook
0	0	0
Total	Resolved	Pending

Sr. No.	Channel	Total Registered Complaints	Total Resolved Complaints	Total Inprogress Complaints	Total Rejected Complaints
1	Call Center	1044	1024	16	4
2	Web	604	593	6	5
3	Whatsapp	517	498	15	4
4	SMS	85	82	3	0
5	Mobile App	69	69	0	0
6	Email	31	31	0	0
7	Twitter	0	0	0	0
8	Written	0	0	0	0
9	Newspaper(CC)	0	0	0	0
10	Facebook	0	0	0	0