Pune Mahanagar Parivahan Mahamandal Ltd
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1800 1030 222
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Complaint Detail
Graphical Stat
Tabular Stat
Channel Stat
Total Registered Complaints
7382
Total Resolved Complaints
7331
Total Inprogress Complaints
51
Total Rejected Complaints
0
99.31%
Resolved Percentage(%)
0.69%
Inprogress Percentage (%)
0% (149)
Citizen Satisfaction
2/5
Overall Feedback
Call Center
3081
3043
34
Total
Resolved
Pending
Whatsapp
2028
2014
10
Total
Resolved
Pending
Web
1762
1745
12
Total
Resolved
Pending
SMS
326
325
1
Total
Resolved
Pending
Email
156
155
1
Total
Resolved
Pending
Facebook
27
27
0
Total
Resolved
Pending
Written
1
1
0
Total
Resolved
Pending
Newspaper(CC)
1
1
0
Total
Resolved
Pending
Twitter
0
0
0
Total
Resolved
Pending
Mobile App
0
0
0
Total
Resolved
Pending
Sr. No.
Channel
Total Registered Complaints
Total Resolved Complaints
Total Inprogress Complaints
Total Rejected Complaints
1
Call Center
3081
3043
34
4
2
Whatsapp
2028
2014
10
4
3
Web
1762
1745
12
5
4
SMS
326
325
1
0
5
Email
156
155
1
0
6
Facebook
27
27
0
0
7
Written
1
1
0
0
8
Newspaper(CC)
1
1
0
0
9
Twitter
0
0
0
0
10
Mobile App
0
0
0
0
