Dashboard

Total Registered Complaints

1369

Total Resolved Complaints

1343

Total Inprogress Complaints

6

Total Rejected Complaints

20

98.1%

Resolved Percentage(%)

0.44%

Inprogress Percentage (%)

0% (46)

Citizen Satisfaction

2/5

Overall Feedback

	Call Center
679	668	7
Total	Resolved	Pending

	Web
394	386	3
Total	Resolved	Pending

	Whatsapp
241	234	3
Total	Resolved	Pending

	SMS
38	38	0
Total	Resolved	Pending

	Email
17	17	0
Total	Resolved	Pending

	Twitter
0	0	0
Total	Resolved	Pending

	Written
0	0	0
Total	Resolved	Pending

	Newspaper(CC)
0	0	0
Total	Resolved	Pending

	Facebook
0	0	0
Total	Resolved	Pending

Sr. No.	Channel	Total Registered Complaints	Total Resolved Complaints	Total Inprogress Complaints	Total Rejected Complaints
1	Call Center	679	668	7	4
2	Web	394	386	3	5
3	Whatsapp	241	234	3	4
4	SMS	38	38	0	0
5	Email	17	17	0	0
6	Twitter	0	0	0	0
7	Written	0	0	0	0
8	Newspaper(CC)	0	0	0	0
9	Facebook	0	0	0	0