Dashboard

Total Registered Complaints

11512

Total Resolved Complaints

11461

Total Inprogress Complaints

51

Total Rejected Complaints

0

99.56%

Resolved Percentage(%)

0.44%

Inprogress Percentage (%)

0% (237)

Citizen Satisfaction

2/5

Overall Feedback

	Call Center
4659	4629	26
Total	Resolved	Pending

	Whatsapp
3239	3219	16
Total	Resolved	Pending

	Web
2818	2799	14
Total	Resolved	Pending

	SMS
501	500	1
Total	Resolved	Pending

	Email
240	239	1
Total	Resolved	Pending

	Facebook
32	32	0
Total	Resolved	Pending

	Mobile App
21	21	0
Total	Resolved	Pending

	Written
1	1	0
Total	Resolved	Pending

	Newspaper(CC)
1	1	0
Total	Resolved	Pending

	Twitter
0	0	0
Total	Resolved	Pending

Sr. No.	Channel	Total Registered Complaints	Total Resolved Complaints	Total Inprogress Complaints	Total Rejected Complaints
1	Call Center	4659	4629	26	4
2	Whatsapp	3239	3219	16	4
3	Web	2818	2799	14	5
4	SMS	501	500	1	0
5	Email	240	239	1	0
6	Facebook	32	32	0	0
7	Mobile App	21	21	0	0
8	Written	1	1	0	0
9	Newspaper(CC)	1	1	0	0
10	Twitter	0	0	0	0