Dashboard

Total Registered Complaints

8627

Total Resolved Complaints

8610

Total Inprogress Complaints

17

Total Rejected Complaints

0

99.8%

Resolved Percentage(%)

0.2%

Inprogress Percentage (%)

0% (186)

Citizen Satisfaction

2/5

Overall Feedback

	Call Center
3558	3547	7
Total	Resolved	Pending

	Whatsapp
2358	2347	7
Total	Resolved	Pending

	Web
2092	2079	8
Total	Resolved	Pending

	SMS
390	388	2
Total	Resolved	Pending

	Email
179	179	0
Total	Resolved	Pending

	Facebook
29	29	0
Total	Resolved	Pending

	Mobile App
19	19	0
Total	Resolved	Pending

	Written
1	1	0
Total	Resolved	Pending

	Newspaper(CC)
1	1	0
Total	Resolved	Pending

	Twitter
0	0	0
Total	Resolved	Pending

Sr. No.	Channel	Total Registered Complaints	Total Resolved Complaints	Total Inprogress Complaints	Total Rejected Complaints
1	Call Center	3558	3547	7	4
2	Whatsapp	2358	2347	7	4
3	Web	2092	2079	8	5
4	SMS	390	388	2	0
5	Email	179	179	0	0
6	Facebook	29	29	0	0
7	Mobile App	19	19	0	0
8	Written	1	1	0	0
9	Newspaper(CC)	1	1	0	0
10	Twitter	0	0	0	0